Location services (For more information, see Why is the Fitbit app prompting me to turn on location services?).These permissions for the Fitbit app on your phone are turned on:.Your phone is connected to cellular data or Wi-Fi.The Bluetooth setting on your phone is turned on.To confirm your phone is running a supported version of Android OS, see Fitbit-compatible devices. To check, tap Settings About Phone or About Device Android Version. Your phone is running the latest version of Android OS.Remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your phone.A message appears asking you to allow your Fitbit device to pair with your phone. Open the Fitbit app and set up the connection again.Immediately, a message appears asking you to allow your device to display your iPhone notifications.On your phone, go to Settings Bluetooth the information icon next to the name of your Fitbit device Forget This Device.Remove the Bluetooth connection between your iPhone and your Fitbit device:.For instructions, see the Apple help article. Reopen the Fitbit app after each step until your device syncs: If the device is nearby, turn off Bluetooth on it. If you use more than one phone or tablet to sync, make sure the other device isn't nearby.The Bluetooth setting on your iPhone is turned on.Your iPhone is connected to cellular data or Wi-Fi.For more information, see How do I use the Fitbit app? For more information, see How do I update my Fitbit device? To check, tap Settings General Software Update. Your iPhone is running the latest version of iOS.This includes charts on the Home Page, the "Me" Menu, and My Coach. Since Fitbit does not provide detailed hour-by-hour data to Pacer, all 24-hour charts in Pacer will be empty. What will not work in Pacer once Fitbit is connected? However, we recommend you use Fitbit only to track those GPS sessions to avoid double-counting them. ‡After connecting with Fitbit, you can still track your activity using Pacer’s GPS exercise feature as well. However, manually recorded data in the Pacer app won't be synced to your Fitbit account. †Manually logged activity data on Fitbit account will be synced to Pacer, but will be deducted from all Pacer’s social features (including Pacer's global challenges and group rankings). ***For more information on Active time, please refer to the Fitbit support page. This includes BMR for those minutes as well as calories burned through activities. This value is calculated minute by minute, for the minutes that fall under this criteria. **Calories are the number of calories burned during the day as calculated by Fitbit for periods of time when you were active above sedentary level. *Based on the initial connection, Pacer will sync your steps and activity data for the most recent 4 days. ![]() What data is synced between Fitbit and Pacer? Synced from Fitbit to Pacer We will look into the problem specifically for you, and reply soon! Please confirm the connected Fitbit User ID shown in Pacer, is same with the one in your Fitbit app (see it in Fitbit app - "Personal" page).Īll good, but still no data synchronization? Please contact Pacer Support. No data synchronization? Please first confirm you connected the in-use Fitbit account properly!įind connected Fitbit ID in the Pacer app: Pacer > Me > Settings gear in the top right corner > "Steps Data Source" > tap "Fitbit - In Use" > check "Connected Fitbit Account" with Fitbit User ID. Go back to your Pacer Home page, and check your steps!Ħ. Log into your Fitbit account and give yourself a high five. Then you will be directed to a Fitbit website to log in your Fitbit account - please manually input your email address and and password to log in, unless you confirm your Fitbit account is exactly linked with your Google account.ĥ. You will be asked to grant Pacer permission to access the Fitbit data - please allow All. Enter "Steps Source" page > scroll down to find and t ap Fitbit >"Connect" > turn on the button "Use Fitbit as Primary Data Source".Ĥ. Go to Pacer Home page (the shoe icon) and tap the profile icon in the top left corner of the screen. Ensure you have connected & synced your Fitbit device with the Fitbit app.Ģ. You can purchase Pacer Premium subscriptions in the Google Play App Store, or talk to your Pacer for Teams Admin for more information.ġ. You must be a Pacer Premium subscriber, Pacer Virtual Adventure Challenge Participant and/or a Pacer for Teams Enterprise version challenge participant to connect Pacer with Fitbit devices. ![]() Pacer Android supports direct data syncing with Fitbit wearables.
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