If you can't update or restore your iPad with the steps above, for instructions on how to put your device in recovery mode and set it up again, click here.Ħ. Allow data to be uploaded to iCloud or select Skip Backup to skip backing up your data.ħ. Enter your Apple ID password, then select Turn Off to confirm. Note: If you have a passcode, you will be prompted to enter your passcode to complete the reset. Select Erase All Content and Settings to reset device. Select General, then select Transfer or Reset iPad.Ĥ. Learn more from the Apple support articles Back up your iPad and Erase all content and settings on your iPad.Ģ. Wi-Fi or a wireless data connection is required to re-activate iPad after a reset. If you have backed up your device to iTunes or iCloud, you may be able to restore personal data back to iPad, if desired. After iPad reboots, it will display the "Connect to iTunes" screen. iPads will instantly and securely erase all data, and then restore settings to their factory defaults. Note: iPad cannot be used while data is being erased. From the home screen select the Settings app. This will reset all settings to their defaults and erase all data stored on iPhone, including your contacts, messages, and music.ġ. If you are still having issues with your device, you may need to do a Factory data reset (Master reset). From the home screen, select the Settings app > General > Transfer or Reset iPad > Reset Network Settings > select Reset to confirm. Quickly press and hold the Power/Top button until the Apple logo appears on the screen, then let go of the Power button. Quickly press the Volume Down button once. This will delete all network settings, returning them to factory defaults. How to Hard Reset iPad Models Without a Home Button Press the Volume Up button once. If you are having connectivity issues, you can try resetting your network settings. Press and quickly release the Volume Up button > press and quickly release the Volume Down button > press and hold the Sleep/Wake button until you see the Apple logo. If a power cycle/restart does not resolve your issue, perform a soft reset. Press and hold the Sleep/Wake button until the slider appears, then select and drag the Power icon to the right. The first step is to power cycle/restart your device. I of course don’t recommend this and you’ll violate your school policy (and IT will know, it’s not hard to detect a jailbroken device).There are multiple ways to reset your device if you are experiencing issues. This change will persist while you are on that iOS version and maybe once you update however if you restore the device it’ll come back. Long answer: if you jailbreak the device you can remove the profile. I doubt that an IT department knowledgeable enough to use DEP wouldn’t know to disown the devices before resale.Īlso, I know this question will likely attract a lot of attention by students wishing to remove their devices from DEP: short answer, you can’t. You likely have bought an iPad that a student/teacher/employee/malicious actor stole. Their and IT and only their IT can unenroll an iPad from DEP. You’ll need to figure out which school or company it is and send their IT and email and hope that they will remove it from their program for you. The iPad has all these restrictions because it was previously managed by a company or school. You cannot, by yourself, remove the iPad from DEP. At that point you may discover that it’s also an enrolled device (DEP) and wiping does not unenroll from DEP as that is different than a MDM profile. Supervised devices lock in management, so your only recourse is to wipe the device.
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